Not all products can be returned under our standard return policy procedures. Some items are not eligible for return for refund or exchange unless defective. Please see below the list of the products that can not be returned:
- Products specially marked “Non-Returnable” on the product listing page. We sometimes can send email notifications letting customers know that the product they are purchasing is non-returnable (even if there was no “Non-Returnable” mark on the product page);
- custom made or special order items;
- items in which there is wear and tear, damage or visible usage;
- if there is no original packaging and/or is missing parts or accessories;
- products purchased during closeout sales.
