Avast, A-B-PRC-U-1, Business Premium Remote Control, 1 Year, Unlimited Concurrent Session, Download
Remotely connect to any device anytime, anywhere
Empower IT admins to quickly and securely connect to a user's device, anytime, anywhere, to access files, manage applications, and troubleshoot issues.
Why Avast Business Remote Control?
- Increase efficiency
- Efficiently manage the daily IT support needs of users remotely.
- Reduce costs
- Instant connectivity to save time and cut travel costs for on-site visits.
- Exceed satisfaction
- Provide superior service delivery while keeping costs low.
- Centralized Management
- Manage all Avast Business solutions in one single platform.
How does it work?
- Connect
- Use the console to quickly connect to Windows and Mac devices anywhere there's an internet connection.
- Troubleshoot
- Help users quickly and efficiently resolve issues in real-time with multiple tools, utilizing a viewer.
- Reports
- View audit information so know which admin connected to what device, session duration, and session notes.
Simple. Fast. Secure.
Ideal for businesses with multiple offices and Managed Service Providers (MSPs).
Avast Business Remote Control Features:
- Remote Administration
- Remotely connect to any Windows or Mac device to install software, troubleshoot issues, switch users, and more.
- File transfer
- Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.
- System information
- See vital information about the remote system's hardware and software, such as CPU, IP, memory, data drives, and more.
- Session recording
- Capture session for follow-up or training purposes.
- Chat
- Chat feature helps stay in touch with the user as troubleshoot their issues.
- Robust security
- Complete end-to-end encryption keeps the remote connection safe and secure.
- Reports
- Get session and audit log reports so know which admin connected to what device, and date, time, and session duration.
- Keyboard Matching
- Match the host's keyboard layout and vice versa.
- Restart and Resume
- Restart the connection of the viewer to the device and resume the connection.
- Pause Session
- Pause a current active connection to a device and resume it later on.
- Multiple Monitors
- Switch between multiple monitors that the device may have.
- Session Notes
- Type in notes during and after the session.
- Info
- See vital information about the connected device, such as CPU, IP, memory, data drives, and more.
- Select Region
- View only a specific part of the device's desktop.
- Session Recording
- Capture session for follow-up or training purposes.
- Share My Screen
- Share screen so the user can see the admin's screen.
- Whiteboard
- Draw on the connected devices' screen to add shapes and text.
- Blank Screen
- Blank the connected device's screen so the end-user cannot see anything.
- Screen Capture
- Take an image snapshot of the connected device's screen.
- Copy/Paste to a Remote Computer
- Copy from device and paste to their own device.
- Files
- Transfer files to and from devices, along with pausing/resuming a file transfer.
- Chat (Video and Voice)
- Stay in touch with the user as troubleshoot their issues.
- Quality
- Change the viewer's quality resolution.
- Tools
- Select quick commands like CTRL+ALT+DEL
