If you have placed an order with Prime Buy you can check the current status of products in your order by logging into Your Account and by navigating to your Order Status / History page in your account.
Awaiting Shipment
Your product is being prepared for shipment. We will email you the tracking info once the item is shipped.
Shipped
Your product has been shipped. The tracking number was sent to your email.
Partially Shipped
Your products have been partially shipped. The tracking number was sent to your email. We will update you with the tracking info for the remaining quantity once it is available.
Cancelled
Your product has been canceled and will not be shipped. If you have any questions or concerns please Contact Us.
Backordered
The product is on the backorder. We will keep you updated on the estimated shipping date.
Return is Being Processed
Your request for the return of your product is currently being processed. We will keep you updated on the current status via phone or email.
Return Received / Refund Issued
The product has been received and inspected, the refund has been issued.
